Welcome to Anna Nielsen Prints! Our services and products are provided subject to these following terms and conditions. By using our website, you agree to be bound by these terms and conditions. Please read them very carefully. The website is owned and operated by me Anna Nielsen

Conditions of use 
We grant you a limited, revocable license to access and make personal use of the website as our customer. However, you are not permitted to:  Reproduce, duplicate, copy, sell or otherwise exploit the website, Product or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo or other content ("Website Content") for any commercial purpose, except as expressly provided;

You may not use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Website Content (except in the operation or use of internet "search engines," hit counters or other similar technology);

You may not use any of our meta tags, search terms, key terms, or the like that contain the website's name or trademarks used on the website;
engage in any activity that interferes with the website or another user’s ability to use our website;
You may not modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the website or the services offered on the website; or assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.
Any use of the website or Website Content that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.

Electronic Communications  
You consent to receive communications from us by e-mail regarding your purchase. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirement that such communications be in writing.

Your Account   If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Copyright   All Website Content is the property of Anna Nielsen Prints or the property of our content suppliers and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws.

Trademarks  Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of our company or our affiliated companies. Our trademarks and trade dress may not be used for any commercial or other purposes without our prior written consent. All other trademarks and service marks not owned by Anna Nielsen Prints that are on the website are the property of their respective owners and may or may not be used without their prior written consent.

Terms of Sale
These Terms of Sale apply to all offers made by Anna Nielsen Prints, ANP, all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.

Return Rights
We are committed to quality products and your satisfaction is 100% guaranteed.
Incorrect or Damaged Goods (Photo Returns):
If we shipped you the wrong item or your item arrives damaged or in poor condition, simply email us a digital photo of the damaged or incorrect item and the shipping container to nielsenanna@mac.com Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and tell us whether you are seeking a replacement or a refund. Please send your request within 30 days of receipt. Your request will be processed within 72 hours and you will receive an email letting you know your replacement is under production or your refund is being processed. If you select a refund, you will be refunded the full cost of the item and the cost of delivery.

Please be aware that you are obligated to bear the direct cost of returning the goods. We strongly encourage you to return your item via a trackable method. If you are returning an item that is not normally capable of being returned by post, you are still responsible for the cost of returning the item.

Refund Payments
Refunds will be issued by the same means of payment as you used for the initial transaction. You will not incur any fees as a result of such refund.

Acceptance of Order
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).

Product Descriptions
We attempt to describe our products offered as accurately as possible. However, we do not warrant that product descriptions or other content of the website are 100% accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement, refund or credit.

Disclaimer
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

Modification And Severability
We reserve the right to make changes to our website, our policies, our Terms of Use and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

Updated: Nov 2014